Last updated: July 2026

Apex Property Repairs (ABN 84 688 117 099) (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect, why, and how you can contact us about it.

Information we collect

When you use our contact form, call, or email us, we may collect:

• Your name, phone number, and email address
• The service you’re enquiring about and any details in your message
• General website usage data (pages viewed, device type) via analytics

How we use your information

• To respond to enquiries and provide quotes
• To schedule, carry out, and follow up on jobs
• To keep records required for insurance and accounting purposes
• To improve our website and services

We do not sell your personal information, and we only use it for the purposes above unless you give us permission to use it for something else.

Third-party services

We use trusted third-party providers to help run our business and website, including an email delivery service to send enquiry notifications and a website analytics service to understand how visitors use our site. These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes.

Data storage and security

We take reasonable steps to keep your information secure and only retain it for as long as needed to fulfil the purposes described above or to meet our legal obligations.

Your rights

You can ask us what personal information we hold about you, request a correction, or ask us to delete it, subject to any legal requirement that we keep certain records. To do so, contact us using the details below.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent change.

Contact us

For any privacy questions or requests, contact Samuel Clarke, Director, at samuel.clarke@apexplantsolutions.com or call 0437 383 952.